Original listing text, shown exactly as published by the company.
Who you are
You are a systems-minded enablement professional who thrives at the intersection of technology, AI, and learning. You have hands-on experience administering enablement platforms, and you understand how a well-configured system amplifies team performance. You are comfortable owning an AI-enabled platform end to end, you bring structure and governance to complex tool ecosystems, and you take real ownership of the systems that keep our teams running. You notice when something is broken before anyone else does, and you fix it.
What you’ll work on
- Own administration of the enablement tech stack, with LetterAI as the system of record for certification and AI-assisted content, alongside Seismic, Seismic Learning, Gong, and Consensus
- Configure and maintain LetterAI, including certification baselines, AI role-play scenario frameworks, scoring rubrics, and the integrations that connect it to the rest of the stack
- Own the content governance model across platforms, including tagging taxonomy, naming conventions, folder structure, and content hygiene
- Manage user groups, permissions, and access levels so teams have the right access in an efficient and scalable way
- Build recurring reports and dashboards tracking certification completion, content adoption, Gong usage, and AI role-play engagement
- Identify and remediate gaps such as unused content, overdue certifications, missing tags, and stale playbooks, and recommend fixes
- Serve as the subject matter expert on the enablement tech stack and on the intake and operating-system tooling
- Partner with the Operations and Programs functions to keep tools structured and aligned to launch and OKR work
- Create and deliver end-user training on the tech stack, with a focus on onboarding the team to LetterAI workflows
- Use generative AI to streamline systems administration, reporting, and content quality assurance
- Other duties as required
What you may have
- 4+ years of experience in enablement systems, revenue operations, or learning technology administration
- Hands-on experience administering platforms such as LetterAI, Seismic, Seismic Learning, Gong, or Consensus
- Experience with AI-enabled enablement tools and configuring certification or role-play workflows
- Experience managing content governance frameworks, including tagging taxonomy, naming conventions, and information architecture
- Strong analytical skills with experience building recurring reports and dashboards on engagement, adoption, and performance metrics
- Experience developing governance frameworks or standard operating procedures for technology tools
- Strong project management and organizational skills
- Excellent written and verbal communication and stakeholder management skills
Serious bonus points if you have
- Experience in a SaaS or technology company
- LetterAI, Seismic, Gong, or other relevant platform certifications
- Experience standing up or migrating to a new enablement platform
- Familiarity with Salesforce or other CRM platforms
- Experience building dashboards or reporting views in Salesforce, Tableau, or similar tools
What you will find here
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include
