Senior Sales Engineer - Backstage

What You'll Do

• Understand the technical aspects of Backstage, including its architecture, APIs, plugins, and integrations.
• Assist clients in integrating Backstage into their development environments.
• Provide technical guidance and troubleshooting support for implementation issues.
• Help clients customize and extend Backstage with plugins and services tailored to their unique needs.
• Engage in product demonstrations, technical discussions, and proof-of-concept developments.
• Understand customer requirements and articulate how Backstage can solve their problems.
• Collaborate with product management and engineering to address client-specific needs and improvements.
• Act as the technical point of contact for clients looking to adopt Backstage.
• Provide input on product architecture to ensure that Backstage can integrate smoothly with client environments.
• Work closely with engineering, product management, and support teams to ensure customer feedback is incorporated into product development.

Who You Are

• Strong background in software engineering or DevOps, with knowledge of Kubernetes, CI/CD, and other DevOps tools.
• Proficiency in web development with React, TypeScript and Node
• Experience in building or integrating developer tools, platforms, or portals.
• Familiarity with cloud platforms (AWS, GCP, Azure) and enterprise-level integrations.
• Problem-solving and troubleshooting abilities, with an emphasis on customer satisfaction.
• Prior experience as a Sales Engineer, Solutions Architect, or a related role in a tech company.
• Hands-on experience with Backstage or similar developer portals.

Where You'll Be

• This role is based in New York City
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.