A hybrid Sales role at Octopus Energy Group.
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Original listing text, shown exactly as published by the company.
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Lead and develop a team of Sales Managers, coaching them to hit and exceed their collective team targets and KPIs.
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Mentor and coach managers to improve their leadership, sales and coaching abilities through regular 1:1s, PDPs, and L & D sessions.
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Build a high-performance culture aligned with OEV values and acting as a role model for the department.
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Identify and support future leaders, creating a sustainable talent pipeline for internal promotion and succession planning.
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Strategic Pipeline Management: Oversee the entire team's pipeline, identifying bottlenecks/opportunities and collaborating with your team and cross-functional stakeholders to overcome.
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Drive Results: Exceed overall sales targets for all teams under your leadership, providing the data-driven insights necessary for the entire department to grow.
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Data-Driven Decisions: Use data analysis to "create a story" that explains performance, building actionable plans for the leadership team.
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Methodology Champion: Act as the champion of our sales methodology, ensuring managers embed it effectively to drive conversion and quality.
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Top Talent Attraction: Recruit, onboard, and retain high-performing Sales Managers and EV Experts, ensuring the quality of hiring across all sales teams remains high.
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Onboarding Excellence: Regularly review and refine the onboarding journey to accelerate new-hire success and ensure teams are ready to hit the ground running.
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Champion CX: Oversee and analyse CSAT and Trustpilot scores, using these insights to drive tangible improvements at every customer touchpoint.
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Regulatory Oversight: Maintain strategic oversight of QA and compliance, ensuring all teams consistently adhere to FCA guidelines and quality standards.
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Complaint Resolution: Identify root causes of systemic complaints and implement proactive process changes to turn negative experiences into positive ones.
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Strategic Partner: Collaborate with Marketing, CS, and other leaders to enhance the customer journey and influence lead quality and volume.
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Drive Innovation: Proactively suggest improvements, step in to lead key projects or make decisions when the Head of Sales is unavailable.
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Change Management: Communicate complex changes clearly, managing the mindset of the management tier to maintain high morale and prevent resistance during transitions.
What you'll need
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Extensive Sales Management Experience: Proven track record in B2B or B2B2C environments, specifically managing "managers of managers" in a high-volume, phone-based setting.
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Strategic Mindset: The ability to move between day-to-day execution and long-term strategic planning, understanding how departmental performance impacts wider OEV goals.
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Data Fluency: Strong analytical skills with the ability to interpret complex data sets to drive performance and process improvements.
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Exceptional Communication: The ability to lead, influence, and mentor across multiple management tiers.
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Passion for the Mission: A genuine drive for decarbonisation and electric vehicles, paired with a "Customer Love" mindset.
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Adaptability: A self-starter attitude that thrives in a fast-paced, ever-changing growth environment.
If you are passionate about electric vehicles, have a successful track record in managing diverse sales teams, and are ready to make a significant impact, we invite you to join us in driving the future of sustainable transportation. Apply now to be a key player in our success story!
Why else you'll love it here
Things to note
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🤖 We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt!
Octopus Energy Group
Sales
64 open roles on Sydicom
Octopus Energy Group is an international energy and technology company. They are a prominent supplier of renewable electricity and gas, and also develop advanced energy technology platforms.
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