Senior Solutions Architect

The Role

We are looking for a Senior Solution Architect, ideally with relevant industry experience in payments, financial solutions , or subscription management, to help us achieve our ambitious growth plans. This is an exciting time for you to join- the Solutions Architect team has doubled in size in the past year and is continuing to accelerate its growth!

Working as an expert within our Sales team, you'll use your skills in technical consulting and project management to enable leading software vendors to build incredible customer experiences with Paddle and assist them in overcoming any technical challenges along the way.

What you'll do

• Become an expert on the Paddle product suite, including the checkout, dashboard, and APIs
• Communicate confidently with C-suite and senior developers to support them in building

incredible experiences for their customers

• Build integration plans and sample code with sellers to assist them in implementing their own Paddle integration
• Support Account Executives on customer calls to help win new business
• Work with Account Managers to help our customers onboard and launch smoothly
• Act as a product expert, as well as communicating issues and feature requests to the

Product and Engineering teams

• Contribute to public and internal documentation

We'd love to hear from you if

• You have proven experience in sales engineering or solutions architecture working with

complex, enterprise level clients

• You have solid experience in various technologies, for example a mix of the below:
• Full or partial stack development
• Development frameworks for applications
• Common API interfaces
• Integration tools - ETLs, iPaaS, etc - or experience working with a built-in integration

layer

• You have experience using and integrating APIs.
• You have (ideally) demonstrated expertise in payments, accounting practices, and/or

subscription management.

• You have strong interpersonal and customer management skills that you developed in a

customer-facing role.

• You have the ability to discuss technical concepts with both technical and non-technical

audiences.

Everyone is welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.

Please let us know if there’s anything we can do to better support you through the application

process and in the workplace. We will do everything we can to support any accommodations

needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.

Why you’ll love working at Paddle

We are a diverse, growing group of Paddlers across the globe who pride ourselves on our

transparent, collaborative and respectful culture.