Sourcing and Order Specialist

Responsibilities

• Manage end-to-end procurement for custom apparel: create and release purchase orders (POs), coordinate with garment manufacturers/suppliers, and track production and delivery against schedule.
• Negotiate and confirm pricing, terms, and quality with vendors; ensure materials meet specifications.
• Act as primary liaison for printers: resolve order issues (e.g. delays, production issues) by collaborating with them and internal teams (design, fulfillment).
• Maintain procurement documentation and trackers (Excel/Sheets): update order statuses, manufacturer info, costs. Flag any delays or discrepancies immediately.
• Continuously improve processes: propose better workflow or documentation practices to enhance efficiency.
• The unknown - we're always looking for new ways to improve, and we want you to take ownership of projects you believe can create value

Technical Skills

• 2+ years of sourcing / buying experience (vendor management, supplier coordination, negotiations, quoting, procurement, or related experience)
• 2+ years of order processing/order management experience handling operational workflows and end-to-end execution
• Strong attention to detail and ability to manage high-volume, multi-step processes with accuracy
• Comfortable using Google Sheets / MS Excel for tracking, reporting, and operational management
• Experience working with overseas suppliers or manufacturers in fast-paced environments preferred

Essential Requirements

• Excellent written and verbal English communication skills
• Strong critical thinking and problem-solving abilities
• Exceptional organizational skills and attention to detail
• Ability to manage multiple priorities and active orders simultaneously
• Strong stakeholder and relationship management skills
• Self-motivated, problem-solver attitude, and ability to work independently.
• Flexibility to occasionally adjust hours based on business requirements and management decisions.