SVP Practice and Performance Delivery

The Opportunity

At Quantexa, our project Delivery teams are central to our clients' success, enabling them to adopt our technology effectively for multiple use cases including financial crime and customer lifecycle management. We currently operate Delivery teams across three regions (APAC, EMEA and NA) with team members located in London, Liverpool, Malaga, Dubai, Singapore, Kuala Lumpur, Tokyo, Melbourne, Sydney, Boston, New York, Toronto and Ottawa.

Each Region comprises the following, reporting into the SVP of Region

• One or more Delivery or Programme Managers, each owning project delivery to a portfolio of clients;
• Four Regional Practice Managers providing line management and leadership of the staff in each practice.

Our four main practices are the units into which our teams are allocated. Each has a Global Practice Manager owning the strategy and direction for the practice:

• Project and Programme Management
• Solution Architects
• Data Engineering and Tech Leads
• Technical Business Analysts

We are seeking a highly commercially minded SVP of Delivery Practices and Performance. This is a global role supporting our three SVP Regional Heads and the COO. The purpose of this role is to provide a set of operational support services to each of the regional heads and to lead a series of strategic initiatives to evolve and transform the Delivery function against the future needs of the business.

Three immediate areas of focus for the role include

• Strengthening Delivery’s contribution to the overall company profitability
• Transforming how we work with our professional partners aligning to our Partner First strategy
• Optimising delivery ways of working to reduce project effort and leverage the latest developments in AI tooling

These areas of focus will develop and evolve as the business grows and evolves itself.

What you’ll be doing

• You will report directly to the Chief Operations Officer to help define and deliver the Delivery function’s overall goals.
• You will own our Global Practice strategies covering the Delivery wide organisational priorities for each practice and their future direction and evolution based upon market and company dynamics. Global Practice Managers will report to you.
• You will lead our Delivery Service Operations and Programme Management Office teams providing operational and financial control, resource allocation and project services to the regional teams.
• You will lead our Delivery Evolution Programme focussed upon transforming the Delivery function against the future needs of the business.
• You will own the strategy for enabling Partners to Deliver Quantexa services to high standards, ensuring that our customers get the same experience working with our Partners as they do when working with us.

What you’ll bring.

• A strong background in professional or consulting services, with responsibility for setting the strategic direction of a significant team.
• A strong operational focus, including financial management, resource allocation, and performance reporting.
• The ability to inspire and lead others towards a shared mission and common objectives.
• The ability to collaborate effectively across multiple teams to solve complex problems and deliver meaningful outcomes.
• Ambition balanced with humility, alongside a commitment to doing the right thing in the right way.
• Strong capability in grasping complex concepts and communicating with clarity and gravitas across a range of subjects.