Technical Program Manager

What you will do

• Execution & Delivery
• Drive cross-functional programs from scoping to launch
• Define milestones, manage timelines, track dependencies
• Unblock teams and escalate risks proactively
• Technical Coordination
• Translate between engineering and business stakeholders
• Understand technical trade-offs to make informed prioritization calls
• Own technical roadmaps and release plans
• Process & Communication
• Run planning ceremonies (kickoffs, reviews, retrospectives)
• Maintain status updates and program documentation
• Ensure alignment across eng, product, design, and leadership
• Risk Management
• Identify and mitigate schedule, scope, and technical risks early
• Track open issues and drive them to resolution
• Stakeholder Management
• Be the single point of contact for program-level questions
• Communicate upward to leadership on health/status

Skills, qualifications and experience we look for

• Strong technical fluency — must be able to engage with engineers, read architecture proposals, and contribute meaningfully to scope and tradeoff discussions
• Proficiency in both English & Chinese is required
• Experience managing multi-team, cross-functional programs in B2B SaaS or enterprise software environments
• Proven ability to coordinate distributed teams across time zones

Based in the US — real-time collaboration with US Product, Engineering, Sales, and Legal is required

• Strong Scrum practitioner — must be able to run sprints end-to-end (sprint planning, backlog grooming, story pointing, standups, retros) and hold engineering teams accountable to velocity and delivery commitments

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