Sydicom reads this form and drafts every answer from your CV. You review and submit it yourself. Free to start.
A remote role at Canals.
How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Ashby) is scanning for, wherever you are, then help you apply.
Original listing text, shown exactly as published by the company.
We’re hiring a Technical Support Agent to help distributors get fast, effective support as they scale on Canals. Our customers rely on our platform for mission-critical workflows — and maintaining a 1-minute average response time is part of what sets our team apart.
You’ll troubleshoot technical issues, guide users through our tools, and collaborate with Product, Engineering, and Customer Success to ensure a seamless customer experience. You’ll also gain exposure to the systems that power our platform — working with tools like Zendesk, Postman, FullStory, and SQL to diagnose and resolve issues.
If you’re a sharp communicator with strong technical instincts and love solving problems quickly and clearly, this role is for you.
What You'll Bring
Canals
Other
26 open roles on Sydicom
