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A remote QA role at M-KOPA. A Bachelor's degree in business administration, marketing, communications, or a related field.
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“This is my first invitation to an interview since I have been applying since April.”
Original listing text, shown exactly as published by the company.
We are looking for a Telesales Quality Assurance & Training Analyst to join our Retention Team; as we scale up and drive digital and financial inclusion across our markets.
Role OverviewAs Telesales QA & Training Analyst, you'll sit at the point where sales performance meets customer protection, listening to real conversations, spotting where agents need support, and helping build the training that closes those gaps.
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M-KOPA is a digital financial services company that offers a pay-as-you-go (PAYG) model. It enables customers in emerging markets to access essential products such as solar home systems, smartphones, and other appliances.
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