Inbound Sales Development Representative

About the role

We’re hiring an Inbound Sales Development Representative, reporting to the Senior Sales Development Manager, to be the first point of contact for nonprofits and universities reaching out to learn about Instrumentl. You’ll qualify inbound leads, run high-volume outreach to warm prospects, and set up the sales team to close, all while helping mission-driven organizations access the funding they need to grow their impact.

This role is perfect for a sales professional early on in their career, or someone looking to career switch into sales, that wants to help some of the best organizations in the world.

What you'll do

Inbound Lead Management

• Qualify and respond to inbound leads quickly, with warmth and strong attention to detail
• Drive top-of-funnel volume through calls and emails, with a target of 400+ dials per week
• Book 10+ demos for the team every week through top of funnel outreach (we have people doing more than 10/week today)
• Win over organizations with fast follow-through, strong attention to detail, and palpable customer empathy

Pipeline & Collaboration

• Track and document account and decision-maker details in our CRM to set the team up to close
• Learn how Instrumentl’s value proposition applies to different types of organizations so you can engage in high-quality conversations
• Surface insights and blockers from prospect conversations to improve our pitch and process

What you'll bring

Required

• You have spent at least one (1) year selling, or 3+ years in another industry and want to get into sales
• You are comfortable in fast-paced environments, and you bring a dose of humility and a sense of humor to work every day
• You welcome feedback, champion new ideas, and encourage others to do likewise
• You’re curious and are constantly getting to the bottom of things
• You have a bias towards action
• You don’t mind rolling up your sleeves and doing hard work
• You have excellent written and verbal communication skills

Nice to Have

• Internship or leadership experience
• Interest in startups or the nonprofit sector
• Familiarity with CRM tools or sales engagement platforms