Original listing text, shown exactly as published by the company.
Key Responsibilities
- Support the Sales Compensation Manager with the monthly, quarterly, and annual commissions cycle, including data validation, calculation, review, and payout processing.
- Calculate commissions and incentive payouts across multiple compensation plans with varying performance metrics, quotas, accelerators, and SPIFs.
- Administer and maintain commission plans, payees, quotas, and crediting rules within Everstage (or a comparable ICM platform).
- Reconcile sales data, bookings, and CRM records against commission statements to ensure accuracy and resolve discrepancies.
- Respond to commissions-related inquiries from sales representatives, managers, and internal stakeholders in a timely and professional manner.
- Investigate and resolve disputes, adjustments, true-ups, clawbacks, and retroactive changes, documenting outcomes clearly.
- Partner with Sales Operations, Finance, HR, and Payroll to ensure timely and accurate payouts.
- Assist in the preparation of commission statements, dashboards, and reports for sales leadership and finance.
- Identify opportunities to streamline and automate commissions workflows, and support process documentation and SOP updates.
- Maintain confidentiality and a high level of accuracy when handling sensitive compensation data.
- Support audit, SOX, and internal control requirements related to commissions as needed.
Required Qualifications
- 3+ years of experience in commissions, sales compensation, sales operations, or a related finance/operations role.
- Hands-on experience administering commissions in Everstage, or equivalent experience with another ICM platform such as CaptivateIQ, Xactly, Spiff, Varicent, or Performio.
- Demonstrated experience calculating payouts across multiple commission plans with different performance metrics, quotas, tiers, and accelerators.
- Strong proficiency in Excel or Google Sheets, including formulas, pivot tables, lookups, and large-dataset manipulation.
- Solid understanding of sales compensation concepts: quotas, attainment, accelerators, draws, clawbacks, true-ups, and crediting rules.
- Excellent attention to detail and strong analytical and problem-solving skills.
- Strong written and verbal communication skills, with the ability to explain complex calculations clearly to non-technical stakeholders.
- Ability to manage competing priorities, meet recurring deadlines, and work independently in a contract capacity.
Preferred Qualifications
- Direct experience configuring or administering Everstage (plan setup, crediting rules, payee management, dispute workflows).
- Experience working with CRM and data sources such as Salesforce, HubSpot, or NetSuite.
- Experience supporting commissions in a SaaS or subscription-based business.
- Familiarity with SOX controls and audit requirements related to sales compensation.
- Bachelor's degree in Finance, Accounting, Business, or a related field.
Engagement Details
- Contract role with potential for extension based on business needs.
- Reports directly to the Sales Compensation Manager
- Remote/hybrid arrangement to be confirmed.
Our Hybrid Work Philosophy 🤝Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy 🎉Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Our Promise to You 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
About Docebo 💙At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
