Senior Sales Operations Manager

About the role

Juniper Square is hiring a Senior Sales Operations Manager to help shape how our go-to-market (GTM) engine runs. You’ll bring structure to how the revenue org operates, look for opportunities to automate or streamline the work, and help Sales leadership get to the data they need to make good decisions.

Our Revenue Operations team’s scope is broad, so we lean on people who can move quickly, prioritize well, and pick up new tools and navigate problems on the fly. AI is a core part of how we work, and we’re looking for someone who is comfortable using it the same way.

What you'll do

• Look for work that can be automated or streamlined, and partner with the right people to make it happen using AI, workflow tools, or process changes as the situation calls for
• Own end-to-end lead routing strategy and execution, including LeanData configuration, routing logic design, and Qualified AI chatbot setup and campaign management
• Administer and optimize core sales tools (Outreach, Nooks, ZoomInfo) including workflow setup, process automation, recurring enrichments, and frontline troubleshooting
• Ensure data integrity across systems: managing deduplication, standardization, and enrichment workflows
• Support territory planning, quota tracking, and forecasting cycles alongside Sales leadership
• Help shape how our GTM tech stack (Salesforce, sales engagement, enrichment, and AI tooling) fits together as one connected system; partner with Business Systems and Revenue Analytics to write clear requirements, prioritize the work, and QA what ships
• Partner with Revenue Analytics to define the dashboards, pipeline analytics, and forecasting views Sales leadership needs, and know the underlying data well enough to spot when a number looks off
• Document the processes you help build, work with enablement to train reps on changes, and support adoption over time
• Identify gaps in process or tooling and bring forward recommendations to address them

Qualifications

• 7+ years of experience in Sales Operations, Revenue Operations, or a closely related analytical/systems role
• Comfortable using AI tools as part of how you work; you’ve put them to use in your own day-to-day and have a point of view on where they help and where they don’t
• Hands-on experience with Salesforce (admin-level preferred), LeanData, and Outreach; experience with tools like ZoomInfo, Ringlead, Gong, or similar a plus
• Strong analytical skills: comfortable building reports and working with data to tell a story
• Experience in B2B SaaS or fintech environments preferred; private markets knowledge is a plus but not required
• Highly organized with strong attention to detail; able to manage competing priorities without dropping the ball
• Strong communicator who can translate operational complexity into clear guidance for reps, partners, and leadership
• Self-starter who can identify problems and drive solutions without heavy direction

CompensationCompensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range for this role is $116,000 - $145,000 USD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.