Original listing text, shown exactly as published by the company.
Responsibilities
Technical Enablement Programs
- Design, execute, and continuously improve technical enablement initiatives aligned to business goals and field priorities.
- Own end-to-end program delivery — from content development and facilitation to measurement and iteration.
- Develop a deep understanding of Docker’s platform and translate complex technical concepts into compelling, role-based learning experiences for pre- and post-sales teams.
Onboarding & Ramp
- Own and evolve technical onboarding programs for Solutions Engineers and TAMs, ensuring new hires reach full productivity faster with the skills and resources they need from day one.
- Partner with SE leadership to uplift technical selling capabilities and continuously align enablement to evolving field needs.
Cross-Functional Partnership
- Act as a strategic connector between technical and non-technical teams across Sales, SE, Customer Success, Product, and Marketing.
- Enable GTM teams quickly and effectively around product launches by partnering with Product and Marketing to develop timely, high-quality content.
- Build trusted relationships across the GTM organization and influence enablement strategy with insight-backed recommendations.
Systems & Continuous Improvement
- Create and maintain high-quality enablement content in the LMS and related systems, ensuring discoverability and adoption.
- Use performance data, completion metrics, and field feedback to identify skill gaps and continuously sharpen programs.
- Manage multiple concurrent projects and priorities with the ability to pivot quickly when business needs shift.
Qualifications
Required
- 5+ years of experience in a fast-paced SaaS environment in a technical, pre-sales, or technical enablement role.
- Demonstrated ability to design and deliver scalable technical training programs, not just facilitate existing content.
- Proven track record of managing multiple priorities and executing on tight timelines while maintaining quality.
- Strong ownership mindset — you identify gaps, propose solutions, and drive them to completion without being asked twice.
- Confident in communicating with and presenting to senior leadership, backed by data and field insight.
- Familiarity with LMS platforms and content management systems.
- Solid understanding of SaaS sales cycles and value-based or consultative selling methodologies.
- Excellent communication, organization, and stakeholder management skills.
Strongly Preferred
- Hands-on experience as a Solutions Engineer or Sales Engineer — you know what it takes to be effective in the field.
- Experience with Command of the Message or similar structured selling frameworks.
- Exposure to containerization, DevOps tooling, or developer platforms (Docker experience a significant plus).
- Experience using enablement data and readiness metrics to demonstrate program ROI.
What to ExpectFirst 30 Days — Learn & Listen
- Ramp on Docker’s products, platform, and go-to-market motion.
- Audit current enablement programs, identify gaps, and understand what the field actually needs.
- Build early relationships across Sales, SE, Product, Marketing, and TAM.
First 90 Days — Take Ownership
- Take full ownership of the technical onboarding experience for new Solutions Engineers and TAMs.
- Deliver initial enablement content in the LMS and support at least one product launch.
- Establish a repeatable feedback loop between the field and enablement programs.
First Year — Drive Impact
- Fully own and scale technical onboarding, with measurable improvements in ramp time and readiness scores.
- Operate independently as the go-to technical enablement owner for SE and TAM.
- Be recognized as a trusted cross-functional partner and a key contributor to GTM effectiveness.
Docker does not offer visa sponsorship for this role.
