A remote Security role at 6sense.
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Original listing text, shown exactly as published by the company.
Customer Assurance
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Manage all customer communications, including security inquiries, incident notifications, and beyond.
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Drive all customer security assessments, ensuring timely, accurate, and professional responses.
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Support the sales cycle through customer engagement to address security questions or concerns as needed.
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Proactively communicate emerging customer security concerns and influence product security roadmap.
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Collaborate cross functionally with other departments (e.g. Legal, Engineering, Product) to ensure alignment on customer assurance efforts and content accuracy.
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Build and manage a scalable customer audit program, including evidence collection, audit coordination, and reporting.
Trust Center & Security Resources
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Own and maintain the SafeBase Trust Center, Trust Site, and other customer-facing assets.
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Drive the creation of new customer-facing assurance materials, including FAQs, whitepapers, and product security summaries.
Security Evangelism & Internal Enablement
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Champion security across the organization; lead Field Security presentations and help build a cross-functional security champions group.
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Support and improve internal Field Security enablement content for Sales (e.g., handbooks, trainings, process documentation).
Automation & Process Optimization
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Identify and implement automation tools to scale Field Security workflows.
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Manage and improve the Responsive platform, leveraging AI to streamline security responses and processes.
OKRs & Metrics
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Execute quarterly Key Results in alignment with team OKRs.
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Provide insightful input for quarterly metrics and influence reporting on Field Security’s impact on sales.
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Support the creation of the Annual Field Security Study, highlighting team achievements and customer trends.
Performance Measurement
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Actively prepare for and participate in weekly 1:1s and monthly skip-level meetings, using these sessions to surface blockers, share insights, and track progress toward OKRs.
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Own the customer audit program, ensuring audits are scoped, evidence is collected, and requests are completed with precision and professionalism.
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Ensure timely and complete execution of all customer security assessment requests; independently route complex questions to the appropriate SMEs when needed.
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Maintain and improve security collateral, metrics, and documentation, contributing to more scalable and efficient Field Security operations.
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Execute defined milestones for major Field Security initiatives, ensuring deliverables are met on time and aligned with department and organizational strategic priorities.
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Proactively identify opportunities for process improvement, automation, or tooling enhancements that increase team velocity or customer trust.
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Deliver work that reflects a high standard of accuracy, customer empathy, and strategic thinking, with minimal need for rework or oversight.
Person Specification
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5+ years in a customer-facing role focused on security, ideally within a B2B SaaS environment
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Strong grasp of industry-recognized security and privacy frameworks, including SOC 2, ISO 27001, NIST, and GDPR
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Understanding of responsible AI concepts and evolving governance standards such as ISO/IEC 42001 and NIST AI RMF
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Experience in completing customer security reviews, audits, or assessments
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Proficient with trust center and security questionnaire tools, like SafeBase and Responsive
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Ability to clearly articulate complex technical topics to both technical and non-technical audiences
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Effective at collaborating across departments to drive alignment and outcomes
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Highly organized self-starter with the ability to prioritize and manage multiple workstreams
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Preferred: Experience creating customer-facing security collateral or security enablement content for sales teams
Competencies and Behaviors
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Communicates clearly and effectively in both written and verbal formats; collaborates well with Legal, Sales, and subject matter experts
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Demonstrates strong attention to detail and accuracy when completing customer deliverables
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Effectively communicates security posture and controls internally and externally
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Efficiently prioritizes tasks and meets deadlines in a fast-paced, customer-facing environment
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Promotes security best practices across the organization
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Proactively drives initiatives forward, following up, gathering input, and ensuring timely execution
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Escalates risks or blockers appropriately and demonstrates sound judgment in prioritization
6sense
Security
11 open roles on Sydicom
6sense offers an AI-powered account engagement platform designed for B2B sales and marketing teams. The platform helps companies identify in-market accounts and orchestrate personalized engagement across the buyer journey. It is known for leveraging intent data and predictive analytics to drive revenue.
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